Q: How do I setup a meeting?
A: Contact us thru our Contact Us Page or give us a call/text at 210-527-7840.
Q: How do I book?
A: Signed Contract with 25% retainer is required to secure a date.
Q: How do I pay my retainer/deposit & final payment?
A: You can pay retainer/deposit by cash, check, or online via credit card.
Q: When is my final payment due?
A: Final Payment is due 1 month prior to event.
Q: Is Retainer/Deposit Refunable?
A: All Retainer/Deposits are non-refundable.
Q: How soon should I book my date?
A: Our dates are filling up quickly, we recommend you book with us as soon as you pick your event date.
Q: Do you charge for Travel?
A: We travel up to 60 miles round trip from our office location located in San Antonio Tx at no additional charge. A travel fee will be applied outside of the 60 miles round trip.
Q: How do I check to see if date is available for my event?
A: Contact Us by phone or email and we are available to see if we are available for your event date.
Q: Do you have backup equipment?
A: Yes, we are a professional company that understands that this is a must for every event. Therefor we have backup equipment as well as backup DJ's.
Q: What if the DJ booked for my event becomes sick or is unable to attend my event?
A: All of our DJ's are professionally trained to handle any type of event and work closely together, if this scenario ever occurs, our DJ event manager will prepare and inform another DJ from our company of your event details to handle your event.
Q: How do you prepare for a event?
A: Once booked, we will set you up with our custom online planner forms, where you will input all music requests, planner forms and timelines for your event at your convenience. From there we recommend a final meeting either by phone or in person to discuss all details about your event.
Q: Can my guest request music during event?
A: Yes they can, we will discuss all music requests prior to event, especially all the Do Not Play songs that you do not want to hear at your event, just in case your guests request a song that is on your Do Not Play list, we will know not to play that song or style of music.
Q: Where can we see footage of Vega's DJ's performances?
A: We are constantly posting on our social media pages live performances as well as pictures of all our private events, we also do perform publicly at times throughout the year, for more info on this question contact us directly.
Q: How early do you setup at a event?
A: Setup times will vary per event depending on which package and service you are requesting, usual setup times range 2-3 hours prior to start time, if more time will be needed we will make aware prior to final meeting before event.
Q: Do you charge for setup and breakdown?
A: We do not charge for setup and breakdown, unless your event is taking place at a venue that requires us to have to use stairs/elevators to gain access to setup location. Also to add to this, if venue is located where the is no access to free parking or where parking is limited to small vehicles only, a parking fee will also need to be included.
Q: Does event start time start when you start setting up?
A: No, we do not charge for setting up or tearing down equipment.
Q: Can I make multiple payments?
A: Yes you can, all we require is retainer at booking and final payment due 1 month prior, if you requests to make multiple payments, we can arrange that at no extra charge.